REFUND & CANCELLATION POLICY
CANCELLATIONS (Applies to ALL booked sessions)
When having to cancel or move your booked session, those that attend a morning session (a.m.) are to notify us before 10pm the day before. Those attending an afternoon/evening session (p.m.) are to notify us before 10am on the day of the booked session. We do not charge for cancellations if the relevant notice is given.
CANCELLING A BOOKED CLASS WITHIN THE NOTICE PERIOD: You will need to rebook your place for the following week. During busy periods, you can choose to reserve your place by paying to keep it while away.
CANCELLING A BOOKED CLASS AT SHORT NOTICE: You will remain booked in for the following week (unless you booked online - if booking online, payment is non-transferable and non-refundable and you would need to rebook).
BANK HOLIDAY WEEKENDS
All sessions booked over a Bank Holiday are payment on booking and are non-transferable and non-refundable once booked. This applies to ALL sessions booked for the Friday, Saturday, Sunday, Monday plus Tuesday morning sessions.
Payment for online bookings in non-refundable.